Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Personal Information: Name, email address, phone number, emergency contacts
• Health Information: Medical history, fitness goals, physical limitations, injury history
• Progress Data: Workout performance, measurements, photos (with consent)
• Payment Information: Billing address, payment method details (processed securely)
• Communication Data: Messages, feedback, and correspondence with our team

2. How We Use Your Information

We use the information we collect to:

• Provide personalized fitness coaching and training programs
• Monitor your progress and adjust programs accordingly
• Communicate with you about your training and our services
• Process payments and manage your account
• Ensure your safety during training sessions
• Improve our services and develop new programs
• Comply with legal obligations and protect our legitimate interests

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except:

• With Your Consent: When you explicitly agree to sharing
• Service Providers: Trusted partners who help us operate our business
• Legal Requirements: When required by law or to protect rights and safety
• Medical Emergencies: To emergency services if your safety is at risk

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of physical records
• Regular staff training on data protection practices

5. Your Rights Under GDPR

If you are in the European Union, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent for data processing at any time

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain safety records as required by law

We typically retain client data for 7 years after the end of service provision for legal and safety purposes.

7. Cookies and Tracking

Our website uses cookies and similar technologies. Please see our Cookie Policy for detailed information about how we use cookies.

8. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and sending you a notification.

11. Contact Us

If you have any questions about this Privacy Policy or want to exercise your data protection rights, please contact us through our website contact form or email us directly.

For EU residents, you also have the right to lodge a complaint with your local data protection authority.